Frequently
Asked
Questions
Find answers to the most asked questions below
What services do you offer?
We provide expert loan and mortgage advisory services, including home loans, first home buyer assistance, refinancing, investment loans, and construction loans. Our advisors work closely with you to understand your financial goals and recommend the most suitable loan options.
Do you charge any fees for your loan advisory services?
In most cases, our services are provided at no direct cost to you, as we are paid by the lender upon loan settlement. We are fully transparent and will clearly explain any fees upfront if applicable.
How do I know which loan option is right for me?
Our experienced advisors assess your financial situation, borrowing capacity, and future goals. Based on this assessment, we compare multiple lenders and loan products to recommend options that best suit your needs.
Can you help first-time home buyers?
Yes, absolutely. We specialise in assisting first-time home buyers by guiding them through the entire process, including loan selection, eligibility requirements, government incentives, and documentation.
How long does the loan approval process take?
The approval timeframe varies depending on the lender and your financial profile. Generally, pre-approval can take a few days, while full approval may take one to three weeks. We keep you informed at every stage.
What documents do I need to apply for a loan?
Typically, you will need: Proof of identity Income documents (payslips or tax returns) Bank statements Details of existing debts and assets Our team will provide you with a clear checklist to make the process simple.